Shipping policy
Stride Tribe Shipping Policy
At Stride Tribe, we’re dedicated to ensuring your gear arrives quickly and reliably, no matter where you’re located. Here’s what to expect:
Shipping Timeframes
- Processing Time: Most orders are processed and shipped within 1 business day after being placed.
- Domestic Shipping: Orders within the United States are shipped via USPS Ground Advantage, with delivery typically taking 2-5 business days.
-
International Shipping: International orders are shipped via USPS First Class International by default. Delivery times vary by destination:
- Canada & Mexico: 7-14 business days
- Europe & Asia: 14-21 business days
- Australia & New Zealand: 14-21 business days
- Other Regions: 14-30 business days
Shipping Costs
- Domestic Orders: Free shipping is available for orders over $75 within the United States.
- International Orders: Free shipping is not available for international orders. Shipping costs are calculated at checkout based on package weight, destination, and selected shipping method.
Customs and Duties
International customers are responsible for any customs fees, duties, or taxes required by their country. These charges are not included in your shipping cost and are determined by your local customs office.
Tracking Your Order
All orders include tracking information, which will be emailed to you once your package is shipped. Please note that international tracking updates may be delayed as packages move through customs.
Delays
While we strive to process and ship orders quickly, delays can occasionally occur due to holidays, high demand, or customs clearance for international shipments. If you experience a delay, contact us at Scotty@stridetribe.co, and we’ll work with you to resolve the issue.
Thank you for choosing Stride Tribe! We’re proud to ship worldwide and help you continue to outrace your shadows anywhere you go.